Subex Ltd, a leading global provider of Operations and Business Support Systems (OSS/BSS) for Communication Service Providers, announced that it has been selected by a major telecommunications service provider in Ecuador to implement its industry leading ROC (Revenue Operations Center) Fraud Management Solution. The operator will be deploying the ROC Fraud Management Solution for its entire operations, including the wireline and mobile networks across Ecuador.

The operator did not have any form of Fraud Management solution prior to this. The deal was clinched by Subex after a grueling global RFP (request for proposal) process based on the solution’s technical superiority, global expertise, regional commitment and presence.

“This is an important win for us in the South American region. The ROC Fraud Management solution is a key component of the ROC and will help the operator to have in place a foolproof system to prevent any occurrence of fraud in their network”, said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

Subex’s ROC Fraud Management, is built to help CSPs (Communication Service Providers) move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. It boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.

Some of Subex ROC Fraud Management’s features are:
• Pre-check functionality, which runs multiple checks on new subscription against blacklists and identifies fraudsters based on phonetic, exact and combination matches.
• Patent-pending e-fingerprinting feature, which captures the details of subscriber behaviour and matches against a hot list of previously recorded fraudster fingerprints without relying on any subscriber credentials.
• IAQ (Intelligent Alarm Qualifier), which uses AI to detect the truly false alarms, thereby increasing analyst productivity and reducing revenue leakage.

The journey with MediationZone® at T-Mobile Macedonia started in mid 2008. Number portability was to be introduced and required a major re-design of the existing mediation streams. There was also a need for new mediation functionality in order to introduce 3G and a triple play service branded as Family+. Given that the legacy mediation systems were inflexible and difficult to use, a new solution was needed to meet the projected timelines.

As a part of the selection processes for a new mediation platform, T-Mobile invited three vendors including DigitalRoute to provide a proof-of-concept demonstration. “Flexibility, ease of deployment and performance were the most important factors to us and we were very impressed with MediationZone. We were able to handle massive volumes on commodity hardware while the requirements for the proof-of-concept could be achieved in a few hours”, said Dragan Stankovski, System Integration Team Leader at T-Mobile. “With MediationZone we can complete in days what would otherwise take weeks or months”, he added.
The proof-of-concept was followed by a two-phase implementation program of MediationZone. The first phase covered the specific requirements related to number portability, WCDMA and Family+. In a second phase T-Mobile Macedonia replaced six legacy mediation systems with MediationZone. This simplification of the mediation environment not only reduced the data integrations cost for T-Mobile but greatly reduced the complexity of the operations and the launching of new services.
“MediationZone is definitely among the best performing systems that we have and it is strategically one of the most important systems when it comes to decreasing time-to-market for new services”, said Mine Pavlovski, Executive Director of IT.

“I am seeing Mediation Zone as a crucial component in our IT infrastructure, compliant with all our plans for consolidation of IT systems in both fix and mobile lines of business. It’s a promising system, fully compliant with our Next Generation development program”, said Miroslav Jovanovic, Chief IT Officer.

Encouraged by the success with MediationZone, T-Mobile Macedonia is planning to further extend the use of MediationZone in several new projects including a converged operations environment for fixed and mobile networks and using mediation as a solution enabler for prepaid refill, integrating the point-of-sales platform with the real-time charging system.

“When we saw MediationZone, the first thing that I liked about it was its flexibility and powerful set of functionalities. What I can say from today’s perspective, after two years having Mediation Zone in our IT infrastructure is that it completely proves my first impression. That is the main reason why we plan to consolidate and migrate several other systems like mPayment and eRecharge in Mediation Zone platform and to start using it in high availability mode”, said Kristijan Kolev, Deputy Director for Rating, Billing and Payment.

“We are very proud of T-Mobile Macedonia’s decision to choose DigitalRoute’s MediationZone”, said Jan Karlsson, CEO at DigitalRoute, “I encourage any service provider to contact us for an estimate of how much we can improve time-to-market for new services and reduce the cost-of-ownership for mediation”, he adds.

About T-Mobile Macedonia
?-Mobile is the first mobile operator in Macedonia and a leader in the mobile market. The company has been active since September 1996. In 2006 the company was re-named into ?-Mobile Macedonia, becoming part of the international ?-Mobile family. The confidence of more than 1 300 000 subscribers in Macedonia, confirms our leading position and obliges us to continue our mission – to become the most highly regarded service company. We are proud of our network quality, which we continuously upgrade to provide high quality and affordable services. Our network covers 99.9% of the population and over 99% of the territory of the Republic of Macedonia.

In Macedonia T-Mobile is recognized as the innovation leader. The company was first to introduce GPRS and EDGE thus significantly increasing the data transfer speed. By following T-Mobile service strategy, we are seeking converged internet and mobile services. ?-Mobile customers can communicate all over the world, using our roaming service offered in over 90 countries.

About DigitalRoute
DigitalRoute was founded in 2000 to provide best-of-breed mediation to telecom network and service providers worldwide. MediationZone® from DigitalRoute supports any combination of online/offline and active/bi-directional mediation of voice, data and content services, with carrier-grade functionality and unparalleled flexibility. There are more than 180 MediationZone deployments across Europe, Africa, the Middle East, North America, South America, Asia and Oceania. More information can be found at www.digitalroute.com

XINTEC has become a member of the TM Forum. Meg Carpenter, XINTEC’s Marketing Manager said, “We know the TM Forum to be at the heart of the IT agenda-setting process. By being a member, we will derive the immediate benefits of ready access to a wealth of information on industry standards and best practice, which will inevitably be reflected in the value of the products and services we bring to market.”

The TM Forum is an international association focusing on improving business performance for service providers and suppliers, providing guidance and information to its members to reduce expenditure and risks. Access to industry research, best-practice guidebooks, software standards, training, conferences, and networking with over 700 TM Forum members from the information and communications industry will prove to be invaluable.

XINTEC is dedicated to responding to the needs of the industry and our pledge is to enhance operator competitiveness by bringing more exciting and innovative solutions to market, ultimately delivering value to CSPs.

“The TM Forum is very pleased to welcome XINTEC as a member. With their expertise in fraud management and revenue assurance, we feel they will make a positive contribution to the work of the TM Forum and our industry. “Apostolos Kallis, Senior Vice President, Sales & Account Management, TM Forum.

About XINTEC S.A.

Established in 2007, XINTEC offers expertise and core technical development skills in the areas of Fraud Management, Revenue Assurance and Roaming, including NRTRDE. The company serves mobile and fixed-line telecommunications companies around the world, and is focused on helping its clients protect their profitability.

XINTEC is a member of GSM Association, and an active participant in multiple industry working groups and subject-specific subgroups such as the Fraud Forum Revenue Assurance group.

VOSS Solutions has announced its adopter level membership in the recently formed Unified Communications Interoperability Forum (UCIF), a non-profit alliance of worldwide technology leaders working together to fully realize the potential of unified communications (UC). The UCIF is dedicated to enabling standards-based, cross-vendor interoperability of UC hardware and software across enterprises, service providers and consumer clouds and is designed to enable global businesses to be more productive.

Recognizing that seamless interoperability based on open standards is one of the key requirements to drive UC further into today’s enterprises, UCIF members will collaborate to overcome existing interoperability barriers to widespread UC adoption and deliver a reliable and rich UC experience, with the goal of propelling worldwide enterprise UC adoption. Founding members of the UCIF include HP, Juniper Networks, Logitech / LifeSize Communications, Microsoft and Polycom.

Mike Frayne, CEO at VOSS Solutions, commented; “We are delighted to become part of this important industry organization. VOSS prides itself in its open architectural approach that inherently supports UC interoperability. Today VOSS offers a fulfillment management system that provides a “single pane of glass” view of the multi-vendor UC environment. VOSS orchestrates the provisioning and activation of UC services across a range of UC vendors and network vendors, maintaining multiple data stores and the linkage between User-Device-Service-Network, all in real-time. VOSS eases migration and the rapid roll out of new services, and radically reduces operational expenditure and IT support costs.”

“Interoperability is not only critical to customer success for deploying unified communications but intrinsic to the delivery of legacy, current and next-generation UC services and infrastructure from multiple vendors. Until now, efforts to achieve interoperability have appeared ad-hoc, which has given customers little assurance that their existing and planned investments are protected and will deliver the value promised,” said Jonathan Edwards, research analyst, Unified Communications, IDC. “I’m delighted to see VOSS Solutions take a leading role by joining the UCIF. Together, these companies will help drive industry wide adoption of open standards and develop programs that put accountability on the vendors and provide peace of mind and investment protection for end customers – something that will surely accelerate adoption of UC technologies.”

The UCIF will work with existing industry standards, identifying and filling the gaps between current protocols and interoperability issues that have stalled broad adoption and deployment of valuable communications methods. UCIF membership is open to hardware and software solution providers, service providers and network operators. For more information or to join the UCIF, visit www.ucif.org.

About the Unified Communications Interoperability Forum
The Unified Communications Interoperability Forum (UCIF) is a non-profit alliance of worldwide communications technology leaders working together to realize the potential of unified communications (UC) by increasing efficiency, decreasing implementation costs and improving the interoperability experience for UC customers. The UCIF’s vision is to enable interoperability of standards-based UC hardware and software across enterprises, service providers, and consumer clouds, as a means of generating incremental business opportunity for all stakeholders in the ecosystem and of increasing the business use of UC technologies and services. The UCIF creates and tests interoperability profiles, implementation guidelines and best practices for interoperability between UC products and existing communications and business applications. Visit www.ucif.org to learn more.

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; Day-1 build and deployment; Day-2 support and administration; Day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.

With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. Visit www.voss-solutions.com to learn more.